Diagnose Problems

Composer provides a "one-click" diagnostics bundle for the Composer platform as part of the Composer Service Monitor.

The diagnostics bundle is primarily useful as an easy way to send Composer the information needed to help you debug a problem. The bundle is a zip file containing all the current log files from all Composer's microservices. If distributed tracing is enabled and properly configured, the diagnostics bundle may also contain a JSON trace file with the trace ID you specify.

An example of the uncompressed contents of the diagnostic bundle might look like this:

Prerequisites

Before you can download the diagnostics bundle, the following conditions must be met:

• Composer and its microservices must be version 3.5 or later.

• All microservices must have service discovery enabled.

• The Composer Service Monitor must be manually installed, configured and started. See Install and Configure the Composer Service Monitor.

After the Service Monitor is installed, you can download the diagnostics bundle. See Download the Diagnostics Bundle.